Purchase + FAQ

 

Purchase a Box of Wild Alaska Seafood 

Our boxes consist of beautiful, individually vacuum-packed, flash-frozen portions. We offer hassle-free delivery of your box across America. Flash-frozen portions thaw quickly and cook perfectly, creating delicious and nutritious meals.

Our Sockeye Salmon Box consists of twenty, 8-ounce portions, for a total of 10 pounds.

Our Halibut Box consists of twenty 8-ounce portions, for a total of 10 pounds. 

Our Pacific Cod Box consists of thirty 6-ounce portions, for a total of 10 pounds.

Our Sablefish Box consists of thirty five to forty 4-6-ounce portions, for a total of 10 pounds.

 

How it works: delicious, frozen portions of seafood is delivered to your door.

Order now to reserve your box of Sablefish and Halibut for delivery in late May and Sockeye Salmon and Pacific Cod in mid-August.

You will receive a wet-lock box carefully packed with frozen, vacuum-packed portions of seafood with an insulated liner and dry ice or gel packs to keep your seafood in premium condition during its journey. The cost of shipping and handling is included upon checkout. Deliveries are made directly to your door by air freight carrier (Fed-Ex, UPS).

Upon receiving, pop open the box and carefully handle the portions to avoid breaking the vacuum pack seals. Frozen seafood will keep in your freezer for up to nine months. 

Our boxes fit easily inside a regular freezer and takes up approximately one cubic foot of space, and the vacuum packed portions can be easily stacked on freezer shelves. This is a manageable amount of frozen food that will not be wasted. These carefully handled portions do not lose their vacuum-packed seal and will keep for up to nine months in your freezer. 

 

FREQUENTLY ASKED QUESTIONS

Is your seafood sustainable? 

Yes. Alaska is the only state with a mandate for sustainable seafood written into its constitution. All our fisheries are highly regulated and well managed to ensure our salmon runs will be around for generations to come. 

 

What's in my wild Alaska seafood box? 

Your order will come in a 10lb box of flash-frozen, vacuum-packed, boneless portions. Each portion is about 4-8oz, depending on the fish you choose, a perfect well-balanced meal for one or two people. Our Seafood Boxes contain 20-35 individually vacuum-packed portions (depending on the fish you choose) and take up a cubic foot of space in your freezer.

You will also receive a separate package with your purchase that contains some of our favorite recipes, a spice pack with our favorite fish seasoning, a Fishes & Dishes Cookbook, and a cedar grilling plank for your first meal! 

 

How is my fish shipped? 

Halibut and Sablefish is shipped in an air-tight styrofoam cooler plus protective cardboard outside layer with gel packs and shipped by Fed-Ex Standard Overnight or Fed-Ex Second Day AM depending upon your location. Shipping costs and proper packaging is included in your overall box price! Salmon and Pacific Cod is shipped from Ferndale, WA in the same shipping container with dry ice by one to three express ground or air delivery. 

When prompted to choose a "Shipping Option" upon checkout please pick the Free (5 to 7) Business Days option and your share will in fact be mailed Fed-Ex 2nd Day AM. Salmon Sisters has the rights to ship the package by Fed-Ex ground if the customer is within the local area. We batch our orders into weekly shipments, leaving Tuesday or Wednesday with Fed-Ex Tracking Information emailed by the end of the business day.

 

When will my fish ship? 

Our next orders of Sockeye Salmon and Pacific Cod will ship Tuesday, August 15th through Thursday August 17th. 

Our next orders of Halibut and Sablefish will ship every Tuesday or Wednesday weekly throughout the summer. 

If you are interested in purchasing a seafood box with a later ship date in 2017 please indicate the ship date in the NOTES section upon checkout.

If you would like a certain delivery date or are sending a seafood box to a third party please add pertinent information into the Notes section at checkout. Please include a phone number and email address upon checkout to ensure Fed-Ex delivery staff has a number to contact if any delivery complications arise. Your order will arrive with no signature required. We cannot ship to PO boxes. Salmon Sisters is not responsible for the partial thaw or quality concerns for a customers fish and will not receive a refund.

Customers will receive tracking information by email upon packages shipment from Salmon Sisters and up to date tracking information from Fed-Ex with a delivery confirmation and any unforeseen delays, like a winter storm, by email and phone. Customers are welcome to work with Fed-Ex to hold the package at a local facility for pick up.

 

How do I care for my fish once my box arrives?

Upon receiving, pop open the box and carefully handle the portions to avoid breaking the vacuum pack seals. Frozen seafood will keep in your freezer for up to nine months. 

Your share will arrive cold to the touch to your door. The top layer of portions or fillets may be partially thawed upon arrival even when packed with dry ice or gel packs, either immediately put them back in your freezer to retain the premium texture and taste for another meal or thaw them fully to eat as your first delicious seafood meal.  

Our 10 pound fish boxes take up a cubic foot of space in a regular freezer and the box can easily be broken down for individual vacuum packed portions to snugly fit in your freezer if space is limited. 

  

What is the best way to thaw and prepare my fish?

We recommend you keep your fish frozen until the day before you plan to cook it and thaw it overnight in your refrigerator. When in a hurry you may submerge your vacuum-packed fillet or portions in cool water for twenty five minuets. 

As a general rule, for each inch of thickness allow ten minutes of cooking. Fish is easy to overcook because it continues to cook even after removed from heat. The inside of your fillet should be slightly translucent when finished. Preparation techniques include grilling on high heat, baking at 400 degrees F, or marinating and sautéing in a hot skillet. 

Visit Wild Alaska Flavor for an excellent selection of recipes.  


WHY SHOULD I CHOOSE FRESH FROZEN FISH OVER FRESH FISH?

When it comes to most food, fresh is better. Sure, there's nothing quite like fresh fish, straight from the fishing boat. However, if you're anywhere beyond the immediate coast, the truth is that your seafood is at least 5 days old before it shows up at your supermarket and even older once it makes its way to your plate. Would you really keep a fresh fish fillet in your refrigerator for five days before you ate it? We didn't think so...

No doubt, frozen fish also gets a bad rap. That's because the most frozen fish on the US market is twice frozen. It's frozen the first time when it comes to shore whole. Then it's exported to a processor (likely in China) where it's defrosted, processed into fillets, and refrozen. These repeated heating and cooling cycles greatly compromise the quality and texture of the fish.

At Salmon Sisters Seafood, your salmon is processed and frozen quickly after it's caught, and kept frozen until you decide to eat it! 

 

I'M INTERESTED IN BUYING LARGER QUANTITIES OF FISH THAN YOU OFFER IN YOUR BOXES. DO YOU TAKE LARGER ORDERS?

Definitely. We love to work with co-ops, buying clubs, restaurants, and health food stores. Please email us at customerservice@aksalmonsisters.com.

 

Quality Guarantee and Privacy

If you are for any reason unsatisfied with your share, send us an email at customerservice@aksalmonsisters.com and we will find a solution together.

Customers will have to check the status of their shipment through the FedEx website with the tracking number we provide to them. It is essential that customers are present at the "Ship To" address to receive this perishable product and delivery times cannot be scheduled. Neither Salmon Sisters Seafood or FedEx will contact the recipient to schedule delivery. Apartment building deliveries will be left with doormen or office if available.  Correct and current "Ship To" address is our customer's responsibility.  Physical addresses only, no PO or APO can be accepted.  Once an order has shipped, a change of address is required to be confirmed over email by Friday of the week before the box is scheduled to ship. Neither Salmon Sisters or FedEx will accept liability for shipments delayed due to incorrect or change of address while in transit.  If your shipment is delayed, please contact your FedEx office first and provide them with tracking number and information. 

Salmon Sisters respects your privacy and will never knowingly share any personal information of our shareholders with any third party without personal consent. We may ask for use of your information to better our delivery system and operations, but will not share it with anyone. We use a safeguarded database online payment program Shopify to protect your information.

Salmon Sisters Seafood provides share purchasers with 10  pound boxes of frozen wild Alaska salmon and halibut.  By clicking “confirm” upon purchasing a Salmon Sisters Seafood share, purchaser is responsible to uphold Salmon Sisters Seafood clearly stated 2017 Terms and Conditions. Upon purchase shareholders will receive a confirmation email with additional details on delivery.